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Sparked Group · Services · AI Automation

AI workflows that move the work forward.

Connect your systems, automate routine tasks and give your team a clear way to review the work. We assess the process, build the workflow and support its use, starting with a scope you can measure.

Built around your business

Useful automation starts with the workflow.

An enquiry waiting for an owner. A report assembled by hand. A handover missing the context. We identify the steps that can be automated, the decisions that need a person and the systems that need to connect.

Access, data quality and integration options shape the delivery plan. We agree ownership, monitoring, support and ongoing software costs before work starts.

The delivery plan

A clear route from first workflow to daily use.

Scope and timing agreed after assessment

Assess the workflow

Map the task with its owner. Check the systems, permissions, data and exceptions, then agree the first workflow and how to measure it.

  • Workflow map and baseline
  • Phased plan with costs and sequence
  • The first automation, scoped
Scope and timing agreed after assessment

The foundation

Connect the approved systems, check the data and build the first workflow. Document its rules so your team can understand and test it.

  • Clean system of record
  • Tracking and reporting you can trust
  • Playbooks written down, not remembered
Scope and timing agreed after assessment

Test and launch

The first automation runs in production: an inbound agent, a research agent, or the workflow stealing the most hours. Small, visible, measured.

  • Workflow tested with its users
  • Before and after numbers, shared
  • Spending caps and alerts set before go
Scope and timing agreed after assessment

Review and improve

Review time saved, work completed and exceptions against the baseline. Agree improvements and expand the scope when the results support it.

  • Monthly ship list, in writing
  • Quarterly value review against baseline
  • Documentation and support for your team
Revenue workflow examples

Defined tasks. Clear human decisions.

Scout
Research agent

Reads a target account's site, news and hiring overnight. Writes the one-page brief your team reads before the call.

Your team decideswhich sources to trust and how to use the brief.
Concierge
Inbound agent

Answers inbound in your voice, qualifies against your rules, books the meeting into the right diary. Humans see every transcript.

Your team decideswhat can be sent automatically and what needs review.
Sweeper
Hygiene agent

Dedupes the CRM, chases stale deals for updates, flags records that stopped being true. The graveyard stays a garden.

Your team decideswhich record changes can run and which need approval.
An application in revenue operations

Connect the customer journey beyond the sale.

Revenue is one area where connected workflows can help across teams. This map shows the stages from finding a customer to supporting them after the sale. We choose the starting point around your needs.

Attractget found by the right people
Qualifysort keen from just curious
Convertturn interest into a yes
The dealthe handshake
Onboardget them their first win
Expandgrow the ones you have
Advocatecustomers become fans

Left wing · demand and pipeline

Where phases one to three land first: attraction, qualification, and conversion running as one instrumented system. Scout and Concierge live here.

The knot · the close

Clean handover, forecastable pipeline, no retyping. The deal is a checkpoint, not the finish line.

Right wing · where compounding lives

Onboarding, retention, expansion, advocacy. The half most teams never automate, and where agents quietly do their best work: health scoring, renewal nudges, QBR prep, advocacy asks.

What we check first

Know what the workflow can rely on.

We check the data, existing automations and ownership before adding anything new. That includes conflicting rules, unused fields, permissions and the exceptions your team handles today. The findings shape the build plan.

The audit is the first task of every engagement.Tell us where work gets stuck and which systems you use.

Find your starting point →
Illustrative planning model

Your assumptions, live recalculation.

Illustrative assumptions: 35% of enquiries qualify, 20% of those become deals, and automation increases that deal count by 15%. The model uses 12 months of enquiries and recovers 60% of weekly admin time across 52 weeks. These are planning scenarios, not measured results or a forecast. Revenue excludes delivery, software and operating costs; this is not a profit or ROI calculation.

Added revenue a year£0
Team hours returned a year0
Extra deals a year0

Start with one useful workflow.

Talk through the task, the people involved and what a useful improvement would look like.

Select a time