Which few numbers actually tell you whether your Onboard stage is working?
Measure four things: time-to-value (days from signing to first real win), activation rate (the share of new customers who reach that win), onboarding-period churn (customers lost in the first ninety days), and a simple health score. Watch the trend, not one month. If time-to-value is falling and activation rising, onboarding is genuinely improving.
In this lesson you will learn
The four numbers
Read trends, not snapshots
From numbers to action
This is lesson 6 of the Onboard course in The Bowtie Academy, the free AI and revenue-automation school by The Sparked Group. The full lesson adds a plain-English walkthrough, a hands-on task on your own work, and a quick check, and it counts towards a verifiable certificate.
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