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The Sparked Group · AI implementation & automation

Put AI to work across your business.

We build and run AI workflows that connect your systems, reduce manual work and help your teams get more done. Across marketing, sales, customer service, reporting and internal operations, we start with the work that needs improving.

Start with one workflow. Build around the systems you already use.

The work between the tools

Your systems hold the data.
Your people still join the dots.

Copying updates between systems. Chasing the next step. Rebuilding the weekly report. AI becomes useful when it takes that work off your team's hands, with clear rules for when a person needs to step in.

Connect

Work moves between teams

Link the systems and handovers that currently depend on someone remembering to do them.

Automate

Routine tasks take less time

Prepare the update, gather the context and route the request. Keep human review where it matters.

Adopt

Your team knows how to use it

Build around real working habits, with training, a named owner and support after launch.

What we build

Start where the work gets stuck.

We design, build and support workflows for the people using them. These are the kinds of work we can help you improve.

Revenue & customers

Make the next step happen

Enquiry routing, account research, follow-up preparation and customer handovers, connected to your CRM.

Explore AI workflows →
Operations & reporting

Spend less time assembling the answer

Bring data together, flag missing information and prepare reporting your team can check and use.

Explore reporting & internal tools →
Internal tools & adoption

Give people a simpler way to work

Useful interfaces, shared knowledge and practical training so AI becomes part of the daily routine.

Explore the free AI academy →

We also design and build websites and brands with a clear commercial job.

How we work

From a useful first workflow
to a team that can rely on it.

One team stays with you through planning, delivery and adoption. We agree what success means before the build, then review what changes in practice.

01

Assess and plan

Map the task, systems, people and constraints. Choose a first workflow with a clear owner, baseline and agreed scope.

02

Build and connect

Develop the workflow in your environment. Test real scenarios, permissions and exceptions with the people who will use it.

03

Embed and improve

Train the team, monitor the work and review the results. Agree ongoing support and expand when the first workflow earns it.

A workflow example · customer enquiries

The enquiry arrives.
The right person gets the context.

An incoming request can trigger a check of the customer record, a short summary and a suggested response. The workflow routes it to the right person and records what happened.

The workflow handles

  • Gathering the relevant information from approved systems
  • Preparing a summary and suggested next step
  • Routing the request and logging the activity

Your people decide

  • Which information and systems it can access
  • What needs approval before anything is sent
  • How exceptions are handled and success is measured

Illustrative workflow. The tools, permissions and approval steps are agreed for each engagement.

Also from The Sparked Group

We build products of our own, too.

These are separate products from the same group. Our client work is scoped around your needs and existing systems.

Orbitable

Go-to-market workflows

A workspace for coordinating marketing and sales tasks with AI agents.

Explore Orbitable →
ProofPin

Creative review, pinned

Comments on the work itself, bringing feedback and sign-off into one place.

Explore ProofPin →
HoopoeHQ

Client delivery, in one place

Requests, progress, reviews and sign-off in a shared workspace for your agency and its clients.

Explore HoopoeHQ →
From the playground

Small games about the work between your tools.

Each one makes a single point about work that should already flow. Two minutes to play, then you can see it with your own tools.

A model chef beside a silver cloche, surrounded by a lemon, a banana, chocolate and an egg
The dinner game

Good ingredients. Still not dinner.

Hand the chef any three to five ingredients and a dish comes back. Then the same bag turns into the tools your business already owns.

Feed the chef →
A red stapler dwarfed by oversized approval stamps
The buying game

Buy one stapler. Survive five departments.

Twelve pounds, a discovery call and a buying committee. A purchase that forgot the buyer, squeezed into sixty seconds.

Try to buy one →
Six model people standing around a table, all facing away from each other
The party

Brilliant people. Nobody talking.

Six specialists and one fact that comes out a little more wrong at every handover, unless something writes it down.

Make the introductions →

Eight in all, including a physics toy and a resignation letter to copying and pasting. See the whole playground →

Before we start

Clear scope. Clear ownership.
People in control.

What does The Sparked Group do?

We design, build and support AI workflows and internal tools that connect business systems and reduce manual work. Planning, implementation and team adoption are part of the same engagement.

Do we need to replace our existing systems?

We start with the systems you already use. The assessment checks data quality, access and integration options before we recommend what to connect or change.

How do you keep people in control?

We agree permissions, approval steps, escalation rules and a named owner for each workflow. Testing, activity records and monitoring are part of the delivery plan.

What happens after launch?

We agree training, documentation, monitoring and ongoing support as part of the scope. Ownership, hosting, third-party software and AI usage costs are made clear before work starts.

How do we get started?

Select a time to discuss the work you want to improve. You can also send a short brief through Find your starting point. We review it personally and suggest the next step.

What work would you improve first?

Bring one process, one bottleneck or one idea. We will help you find a practical starting point.

Select a time

Prefer to send a brief? Find your starting point →