Shadow AI is staff using AI tools at work that nobody has officially approved. It is rarely malicious; people simply want to get their jobs done. The risk is that sensitive data, poor-quality output or compliance breaches go unnoticed, because the organisation cannot see or govern tools it does not know are being used.
In this lesson you will learn
Why it happens
The risks, and a better response
This is lesson 9 of the Foundations course in The Bowtie Academy, the free AI and revenue-automation school by The Sparked Group. The full lesson adds a plain-English walkthrough, a hands-on task on your own work, and a quick check, and it counts towards a verifiable certificate.
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